Take restaurant orders through natural SMS conversations
How SMS AI works
Everything happens in one SMS conversation
Customers can ask questions, place orders, make payments, and receive status updates through normal SMS without downloading an app or opening a website.
Start with SMS
Customers text the restaurant to ask questions, start an order, request a table, or check status.
Place the order
SMS AI collects items, modifiers, pickup details, guest info, and confirms the request.
Pay and track
Customers receive payment links, confirmations, reservation updates, and status messages.
SMS AI features
Built for simple restaurant text ordering
SMS AI helps restaurants manage customer requests across orders, menu questions, reservations, payments, updates, and busy-hour conversations.
Reservation requests
Collect party size, date, time, guest name, contact details, and table notes.
SMS payment links
Send payment links by text so customers can complete supported payments faster.
Order status updates
Share confirmations, payment updates, reservation details, and order status by SMS.
Integrations
Connect SMS AI with your restaurant stack
Use SMS AI with supported menu, ordering, POS, payment, reservation, and delivery workflows to keep customer requests organized.
Help center
What is SMS AI?
SnapMenu SMS AI is a text-based restaurant ordering solution that helps customers order food, ask questions, reserve tables, receive payment links, and get updates through SMS.
