How SMS AI works
Everything happens in one SMS conversation
Customers can ask questions, place orders, make payments, and receive status updates through normal SMS without downloading an app or opening a website.
SMS AI features
Take orders through SMS conversations
SMS AI helps restaurants manage customer requests across orders, menu questions, reservations, payments, updates, and busy-hour conversations.
Reservation requests
Collect party size, date, time, guest name, contact details, and table notes.
SMS payment links
Send payment links by text so customers can complete supported payments faster.
Order status updates
Share confirmations, payment updates, reservation details, and order status by SMS.
Partner with SnapMenuAI
Create new value for your restaurant merchants
POS Partners
Integrate SnapMenuAI with existing POS workflows so restaurants can connect VoiceAI, SMS AI, menu requests, orders, reservations, and customer conversations with daily operations.
Payment Partners
Help restaurant merchants turn customer conversations into payment-ready moments with AI ordering, SMS payment links, and engagement tools that create more value beyond processing.
Delivery Partners
Support restaurants in capturing more order demand from calls and texts, organizing customer requests, and preparing cleaner handoffs for delivery-ready workflows.
Help center
What is SMS AI?
SnapMenu SMS AI is a text-based restaurant ordering solution that helps customers order food, ask questions, reserve tables, receive payment links, and get updates through SMS.
